On The Top Ten Lies Blockbuster Video Tells Their Customers at 11/04/2007 00:15am

I've been working with the company for a year and a half, and though I'm disillusioned, not nearly as bad as you have been. My original store had an employee's only bathroom, so that's why we didn't let the majority of the public use it. Oh wait, we did a lot anyways.

Our new store has a public toilet, oh wait it has to be opened by us though. We let every damned person use it because they have a right to, you're an asshole if you didn't let people use the toilet because it was unmonitored.

I'm not even saying I like the company, the three tiered system for the online is bullshit, especially since they didn't grandfather everyone in the same way, but come the fuck on, you would fake a call to another store? That's utter bullshit itself. I always called other stores because if someone cared that much about Wild Hogs, I was nice enough to do my job to see they got it. The only lie I ever handed out was if I knew I had ONE copy of a hot movie and someone on the phone asked for it. They didn't spend their gas to get here just to realize someone on the phone before them was going to get it.

Telling people your point of sales is going to shut off at five minutes till? Again, I never do that shit. Have I closed four or five minutes early sure as hell, but not by lying.

As for telling people the system can't do that in order to not do a credit for them, well if you really lack the customer service skills to explain why you won't give it to them and have to resort to a cop out, go right the fuck ahead. I tell them my side of the story and if they don't like it they can talk to the store manager or even call to corporate and complain. What's wrong with the company is people like you who don't try to give an honest effort to do your job correctly.

Does the company know what the fuck it's doing? No, but I still take pride in myself and my manner, and yes my job, so I do it as I see fit, and that's not to take shots at the customers that I totally think need to be shot down.